Privacy Policy

Austin Research Products (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit austinresearchproducts.com .

01Information We Collect

We collect only the information reasonably necessary to operate our business and fulfill your requests. This may include:

• Contact information such as your name, shipping address, email address, and phone number, which you provide when placing an order or contacting us.
• Order and transaction information such as the products you purchase, payment confirmations, and any communications related to your order.
• Communication records of emails, SMS messages, and other correspondence you exchange with us.
• Basic technical information automatically collected when you visit our website, such as your browser type, device type, and pages viewed, which is used for site performance and security.

We do not knowingly collect information from children under the age of 18.

02How We Use Your Information

We use the information we collect only for legitimate business purposes, including:

• Processing and fulfilling your orders and providing customer support.
• Communicating with you about your order, account, or inquiries.
• Sending transactional messages such as order confirmations, shipping updates, and service notifications.
• Protecting against fraud, unauthorized transactions, and abuse.
• Meeting our legal, tax, and regulatory obligations.

03Information Sharing

The only circumstances in which we share information are limited and practical:

• Service providers who help us operate our business, such as shipping carriers, payment processors, and IT providers. These providers receive only the information necessary to perform their function and are contractually prohibited from using it for any other purpose.
• Legal compliance when required by law, subpoena, or valid legal process, or to protect our rights, property, or safety.
• No mobile opt-in or consent information is shared. Mobile information collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes. Information shared with subcontractors in support of the messaging service (such as the platform that sends the message) is limited to that purpose.

04Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

05Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

06Your Choices

You may contact us at any time to:

• Request access to the information we hold about you.
• Ask us to correct or update inaccurate information.
• Request deletion of your information, subject to legal retention requirements.
• Opt out of SMS communications by replying STOP to any message from us.
• Unsubscribe from emails using the link provided in each message.

To exercise any of these rights, email us at info@austinresearchproducts.com.

07Cookies

Our website uses a minimal number of cookies for basic site functionality, cart management, and anonymous analytics. We do not use cookies for advertising or cross-site tracking. You can control cookies through your browser settings; blocking cookies may affect site functionality.

08Third-Party Links

Our site may contain links to websites operated by third parties. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies before providing any information.

09Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date at the top of this page. Material changes will be communicated by posting a prominent notice on our website.

10Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact:

Austin Research Products
126 Holmes Rd #8
Liberty Hill, TX 78642
Email: info@austinresearchproducts.com
Phone: (737) 252-7019